How do you get fewer no-shows?
Most no-shows happen because the client forgot. A reminder the day before, a link where clients can reschedule themselves, a clear cancellation policy and a deposit on the longest appointments usually mean fewer empty slots.
How does Klarte help?
Klarte sends confirmations and reminders automatically, gives clients a link to change or cancel, and lets you take deposits and late cancellation fees. The Free plan costs 0 NOK a month.
Questions and answers
How do I calculate the cost of no-shows?
Multiply appointments per week by the average price and the share of no-shows. Multiply by your working weeks to get the cost per year.
What is a normal no-show rate?
It varies a lot between industries and clients. Use your own numbers from your calendar over the last few months.
What reduces no-shows the most?
An automatic reminder the day before combined with a link to reschedule. A deposit on long appointments also means you are paid for the time if the client does not come.