Booking system with payment: get paid at booking
How a booking system with payment works: deposit or full card payment at booking, what the fees cost, and how to set it up.
Updated
A booking system with payment lets customers pay by card the moment they book, either a deposit or the full amount. The money goes to your business, and the appointment isn't confirmed until the payment has gone through. That cuts no-shows sharply, because the customer has something to lose.
Deposit or full payment?
- Deposit (for example 200–500 NOK) suits long treatments, tattoos and new customers. The rest is paid on site.
- Full payment suits services with a fixed price, such as courses, PT sessions and massage.
- No payment can still be used for regular customers you trust.
In Klarte you set the deposit per service, so you can require it for a tattoo but not for a short consultation. Read more about deposit rules.
What does it cost to take payments in a booking system?
Most booking systems charge a fee per payment, on top of the monthly price. In Klarte, the fee gets lower the higher your plan:
| Plan | Monthly price | Fee per card payment |
|---|---|---|
| Free | 0 NOK | 3% + Stripe's card fee |
| Starter | 399 NOK | 2% + Stripe's card fee |
| Growth | 799 NOK | 1% + Stripe's card fee |
| Pro | 1,499 NOK | 0.5% + Stripe's card fee |
Example: A deposit of 300 NOK costs 22.80 NOK in fees on Free and 15.30 NOK on Starter. On fees alone, Starter pays off from around 53 deposits of 300 NOK per month. See how to calculate what a booking system costs.
Card or Apple Pay?
Cards work for almost all customers and the money is paid out automatically. Apple Pay is popular, but often requires a separate agreement. Read Deposit with Apple Pay or card for pros and cons.
What about cancellations and refunds?
Decide on your rules before you start, and show them clearly at booking. It's common for the deposit to be refunded if the customer cancels more than 24 or 48 hours before the appointment, and kept for later cancellations or no-shows. In Klarte you set the deadline yourself, and the customer sees the rule before they pay.
How to set it up in Klarte
- Create a free account.
- Connect payouts so the money goes straight to your account.
- Add your services with price and deposit.
- Set a cancellation deadline and reminders.
- Share your booking link on Instagram, Google and your website.
See also booking systems by industry and the glossary.
Questions and answers
What is a booking system with payment?
A booking system where the customer pays a deposit or the full amount by card when booking the appointment. The appointment is only confirmed once the payment has gone through, which reduces no-shows.
What does it cost to take card payments in Klarte?
The fee is 3% + Stripe's card fee on Free (0 NOK/month), 2% + Stripe's card fee on Starter (399 NOK/month), 1% + Stripe's card fee on Growth (799 NOK/month) and 0.5% + Stripe's card fee on Pro (1,499 NOK/month), for cards issued in the EU/EEA.
Can I require a deposit only on some services?
Yes. In Klarte you set the deposit per service, so you can require it for long treatments and skip it for short ones.